Highlights

·         Oracle’s Industry Standards

·         Announcing Oracle Enterprise Performance Management

·         BEA’s Role in Application Infrastructure                    

 

Inside

·         Drive Success with Talent Management

·         Oracle Buys Global Knowledge Software

·  CRM: Thrive in the Age of the Customer Driven Enterprise


The Chronicle

The Newsletter Public Sector Western US/CanadaAugust 2008



 


ORACLE’S INDUSTRY STANDARDS

 

COMPLETE, OPEN, and INTEGRATED

 

By combining best-in-class acquisitions with development of next-generation technologies, Oracle has dramatically expanded the breadth and depth of its industry-specific offerings.

 

From the planned June 2008 launch of Oracle Retail Release 13 to the rapid expansion of Oracle Accelerate solutions, three key principles have guided all Oracle's investments in industry solutions, according to Sonny Singh, Senior Vice President, Oracle Industry Business Unit—the creation of complete, open, and integrated solutions.

 

To provide complete industry solutions, Oracle is going beyond traditional ERP solutions to deliver complete, industry- and segment-specific capabilities.

 

To create open solutions, Oracle has redoubled its commitment to open industry and technology standards, from Java and XML to RosettaNet.

 

To build integrated solutions, Oracle has leveraged its open, standards-based Application Integration Architecture (AIA), based on Oracle Fusion Middleware, so Oracle

 

applications integrate not only with each other but also with third-party and custom-developed software.

 

Hear Oracle Senior Vice President Sonny Singh deliver the latest news on Oracle's industry solutions, including its big-picture strategy from key acquisitions to a list of targeted industry segments. And find out how organizations can profit from Oracle's unprecedented investment in complete, open, integrated industry solutions.

 

Listen to the AppCast now (MP3, 13 min.)

 ­­                                                                                            

 

MANAGEMENT EXCELLENCE  . . . ANNOUNCING ORACLE ENTERPRISE PERFORMANCE MANAGEMENT

 

On July 16, 2008, Oracle unveiled the next release of its enterprise performance management (EPM) system. This is the industry's most comprehensive, fully integrated suite of EPM applications, and moves beyond

 

transactional processes such as quote-to-cash and develop-to-release to deliver what EPM leaders are calling "management excellence."

 

The launch comes nearly a year after Oracle's acquisition of Hyperion. It represents a major step in the integration of Oracle's Hyperion performance management applications, Oracle Business Intelligence (BI) applications and Oracle BI foundation with Oracle Fusion Middleware and Oracle Applications.

 

Watch the July 16 Webcast, where Oracle President Charles Phillips; Oracle Senior Vice President Thomas Kurian; Oracle Senior Vice President John Kopcke; AMR Research; and Oracle customers introduce the next generation of Oracle's EPM system.

 

Watch the Webcast on demand

 

 

                                                     

 

 

 

 

 

 

 

BEST PRACTICES FOR ADOPTING       E-BUSINESS SUITE, RELEASE 12

 

For all customers who are planning an upgrade to E-Business Suite R12, Oracle has released a white paper entitled “Best Practices for Adopting Oracle E-Business Suite, Release 12” that describes best practices that can help your enterprise become successful on Release 12.

 

Written with help from professionals in Oracle’s Support, Consulting, IT, and Development organizations, this white paper offers practical advice on how to do a Release 12 implementation or upgrade. Said another way, this paper tells you “things you wish you knew” before embarking upon your Release 12 project.

 

This white paper is intended to be a living document and will be revised and re-published frequently.

 

The white paper can be accessed via Metalink DOC ID 580299.1.

 

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ORACLE UNVEILS BEA’S ROLE IN NEXT-GENERATION APPLICATION INFRASTRUCUTRE STRATEGY

 

On July 1, 2008, Oracle President Charles Phillips and Oracle Fusion Middleware Senior Vice President Thomas Kurian outlined Oracle's application infrastructure strategy in a live Webcast attended by partners and customers worldwide. This update to the Oracle Fusion Middleware strategy combines the best products from BEA and Oracle Fusion Middleware and provides pragmatic advice and next steps for customers.

 

Only Oracle delivers the #1 portfolio of open, world-class middleware products. Three core design principles help drive Oracle Fusion Middleware's leadership position in the market:

·         Comprehensive—Provides a complete offering—ranging from Java application servers and business process management to Enterprise 2.0 user interaction and content management

·         Preintegrated—Delivers best-in-class middleware products that work together and with Oracle Database and Oracle Applications to lower the cost of ownership

·         Hot-pluggable—Allows customers to drop and deploy Oracle middleware into heterogeneous IT environments, providing long-term flexibility, and the ability to optimize existing IT investments

 

A World-Class Combination
The addition of BEA products to Oracle Fusion Middleware advances Oracle's middleware strategy and further strengthens key areas of the Oracle Fusion Middleware family. For additional information or to hear from Oracle executives on the strategic direction of Oracle Fusion Middleware click here!


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ANNOUNCING LIVE VIRTUAL CLASSES FOR APPLICATIONS

 

Oracle University's new Live Virtual Class is an educational experience comparable to our traditional in-class training—without the need for expensive travel. With world-class technology, top-rated instructors, cutting-edge curriculum, and hands-on labs, we offer an exciting combination of traditional content and interactive learning. More than half of our virtual classes are for Oracle Applications—Oracle E-Business Suite, PeopleSoft, Siebel, and more. Clink here for more information!

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DRIVE SUCCESS WITH INTEGRATED TALENT MANAGEMENT

 

Scott Ewart, Oracle senior director for industry and applications marketing, shares what is driving the need for a talent management strategy and why an integrated talent management solution is so important to the success of an organization. Conference key is “advisor.” Join Now.

 

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Siebel CRM Information That Transforms...Thrive in the Age of the Customer-Driven Enterprise

 

 

Need help to understand the unique capabilities of Siebel CRM?  Customers are trying to thrive in the age of the Customer Driven Enterprise.  Take a moment to learn more about Oracle’s CRM solution and how you can learn from and leverage the success of others! Visit Oracle.com to learn more!

 

 

                                                                 

 

ALLIANCE 2009 – CALL FOR PAPERS


ALLIANCE 2009 will be held in Anaheim, California, March 21-25, 2009. ALLIANCE 2009 will include the Higher Education User Group, the Public Sector User Group, and the Federal Users Network. This conference draws more than 4,800 attendees each year and hosts sessions specific to the needs of IT professionals serving in higher education, public sector, and the federal government. Call for papers extends through September 12, 2009.

                                                                                                                                

 

 

 

 

 

 

 

ORACLE TO HOST CANADA FEDERAL FORUM –

NOVEMBER 6th, 2008

 

Oracle and its partners plan to host forums for Federal Government agencies in Washington, DC (October 29) and in Ottawa (November 6).  Each event will be very similar to last year's, with keynote presentations from Oracle, our customers, and partners. Over 400 attendees and a dozen partners are expected to join us in each city, and the sessions will cover key public sector focus-for-growth initiatives on the apps and tech sides, with tracks covering Oracle Technology, HCM, Financial and Performance Management, and CRM.  Each event will drill into national government issues specific to the US and Canada respectively.


Go to the DC save-the-date evite.
Go to the Ottawa save-the-date evite.

 

                                                     

 

ORACLE BUYS GLOBAL KNOWLEDGE SOFTWARE

 

Strengthens Oracle’s end-user training solutions to provide just-in-time, web-based training support across the enterprise

 

Oracle today announced that it has agreed to acquire Global Knowledge Software LLC (GKS), a division of Global Knowledge, Inc.  GKS is a leading provider of self-service training automation software.

GKS products improve end-user competency using enterprise applications through simulated                     

 

transactional training and testing, as well as auto-generated step-by-step instructions.

GKS is a longtime Oracle partner. GKS's Personal Navigator product is resold as a core component of Oracle's User Productivity Kit (UPK) offering, currently deployed at more than 2,000 Oracle customers.

GKS products are complementary to Oracle Tutor, Oracle's role based process documentation and training software.

The combination of GKS products, Oracle Tutor, and Oracle's learning management software iLearning and eLearning, is expected to provide customers a comprehensive, end-to-end enterprise solution for creating and deploying business process documentation, interactive system training, and just-in-time embedded support for all applications across their enterprise.

Oracle intends to form a global sales unit to expand the focus on non-Oracle applications utilizing GKS products, extending Oracle's software training offering across the enterprise.

The transaction is expected to close in the third calendar quarter of 2008. Until the deal closes, each company will continue to operate independently. Financial details of the transaction were not disclosed.

"Our customers are looking for a consistent, cost effective training solution across the enterprise to speed software adoption by end-users," said Ed Abbo, Senior Vice President of Oracle Application Development. "With this acquisition, customers will have access to a single technology for end-user training and process documentation that spans applications across their enterprise."

 

"With the advent of self-service applications and limited time and budgets for classroom-based training, organizations need to provide more efficient training on relevant job role processes and applications," said Kevin C. Riley, President of Global Knowledge Software LLC. "We are excited that Oracle is adding GKS's training software to Oracle's product family."

"The combination with Oracle is the culmination of a successful, long-standing relationship," said Joseph W. Cece, CEO of Global Knowledge, Inc. 

For more information click here!

                                                    

 

ORACLE CONTENT MANAGEMENT CUSTOMER QUARTERLY UPDATE

September 10, 2008
9 a.m. PT / Noon ET / 16:00 GMT

 

Join Oracle product management for the quarterly update Webcast for Oracle Content Management customers. All content management customers globally, including customers of Stellent, Optika, SealedMedia, and Captovation, as well as all content management partners, are invited.

Don't miss this chance to get up-to-date information on product releases, recent product updates and patches, new integrations, product certifications, localization updates, and other relevant news for content management customers.

·   Get more information and access Webcast archives.

·   Register and create an account for the event. (Please be sure to use your corporate e-mail address).

                                                      

 

LATEST RELEASE OF ORACLE IRM: OUT-OF-THE-BOX INTEGRATION WITH ORACLE UCM MAKES IT EASIER TO PROTECT SENSITIVE INFORMATION

 

Responding to the growing business imperative to secure electronic information outside the firewall, the latest release of Oracle Information Rights Management (IRM) provides out-of-the-box integration with Oracle Universal Content Management (UCM) for both enhanced security and streamlined management.

"This integration represents a major watershed in Oracle's content management offerings by extending all our key tools—security, auditing, version management, records management, and compliance—beyond the firewall," explains Andy Peet, product manager, Oracle IRM.

Benefits of the latest integration include single-click check-in and sealing, and full-text searching of sealed documents—plus the ability to rapidly and securely share content over the Web thanks to automatic generation of sealed Web renditions, including PDF and JPG formats.

In addition, Oracle IRM can instantly leverage Content Server rules, profiles, and folders in establishing security profiles and access, including synchronizing users and groups.

 

 

IRM in Action

With Oracle IRM and Oracle UCM working together, organizations can seal intellectual property and private employee and customer data, whether on supplier, partner, or outsourcing partner extranets. When business relationships change, access can be rapidly revoked—even to downloaded materials.

Organizations can also seal financial information, trade secrets, and sensitive employee information on employee intranets.

The same principles apply to collaborative project sites devoted to, for example, mergers and acquisitions, new product development, and deal collaboration.

How Oracle IRM Works

Oracle IRM keeps content secure inside and outside the firewall by encrypting sensitive documents, including e-mails, media-rich files, spreadsheets, and presentations, associating each with a set of security policies.

The easy-to-install IRM Desktop application enforces these policies on end-user systems, integrating seamlessly with the Windows environment and critical business applications such as Microsoft Office and Adobe Reader.

For further details on the integration, please visit the Oracle Technology Network.

 

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Check Out Oracle Newsletter Subscriptions

Inside news and original content you won't find anywhere else, delivered to your inbox each quarter, on Oracle applications and technology solutions. For more information and to subscribe click here!

 

_____________________________

 

Implementing or Upgrading? Key Project Milestones Quickly Approaching?

Oracle offers a number of tools and resources to help customers through key project milestones. Working together Oracle can bring heightened visibility and support to your upgrade or implementation projects. Contact your account representative to discuss go live support and value add resources!

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UPCOMING EVENTS

Users groups provide a forum to discuss, share information and learn more about Oracle's products and services. The following local groups hold regular meetings, provide training sessions and invite Oracle representatives to demonstrate new products.

 

Also visit the Global User Group Meeting Calendar.

 

REGIONAL USER GROUP MEETINGS

 

 

Northwest Oracle User Group

Portland

August 25, 2008

 

Achieving Government Goals & Mandates with HP and Oracle

San Diego

August 26, 2008

 

JD Edwards Southern California (SCUG) UG

Long Beach

August 13, 2008

 

Northern California Oracle Users Group

San Ramon

August 21, 2008

 

PacRim JDE User Group

Tukwila,WA

September 11, 2008

 

Northern California PeopleSoft Regional User Group

Fremont

November 7, 2008

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PUBLIC SECTOR SEMINARS

 

New Internet Seminars Target Public Sector Challenges

Oracle has launched a new series of seminars delivered via the Internet that examine the latest technologies and best practices for addressing today’s most critical challenges in the public sector.

The seminars are formatted to deliver information quickly, with sessions lasting 15 minutes or less. New seminar topics will be added regularly featuring experts on a range of technologies and public sector issues. The first group of topics now available for viewing include:

·   Oracle Solutions for Government

·   Oracle GRC Applications Suite for Public Administrations: The Path to Strengthening Citizen Confidence

·   Drowning in Your Data? Find the Answers with Enterprise Business Intelligence for the Public Sector.

To view the seminars go to oracle.com/industries/government/index.html and click on the links under “Internet Seminars” at the bottom right.

 

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CONFERENCES

 

ISM IT Solutions Management for Human Services – 41st Annual ISM Conference

San Francisco, California

August 24-27, 2008

This year marks the 41st annual conference of ISM, an association of State, Local and Federal Government Information Systems professionals working in the Health and Human Services areas with the goal or promoting the development and operation of effective automated systems in Health and Human Services.

 

SHOWCASE Ontario 2008

Metro Toronto Convention Center

September 8-10, 2008

For 2008, our theme of “Working Together – Working Smarter” highlights one of the goals of our conference: to merge business and technology ideas in order to provide improved services to Ontario’s citizens. Over 7000 public servants joined us last year - don’t miss out on your chance to see why we are Canada’s largest I&IT education conference.

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ADVISOR WEBCASTS

View the current Support Services Web Seminar Schedule

 

Oracle E-Business

Title: Oracle’s User Productivity Kit (UPK) 3.1 – Delivery Value Across All Oracle Applications

August 5

9:00 a.m. (MDT)

View Summary

 

Title: Announcing UPK Application Specific Content for E-Business Suite

August 12

9:00 a.m. (MDT)

View Summary

 

Oracle Server Tech

Title: Overview of the Transparent Gateway for DB2

September 16 8:00 a.m. (MDT)

View Summary

 

Oracle Fusion Middleware

Title: Constructing a Highly Scalable, Resilient and Secure Application Service System

August 27

10:00 a.m. (MDT)

View Summary

 

PeopleSoft Enterprise

Title: UPK Application Specific Content for PeopleSoft Enterprise

August 19

9:00 a.m. (MDT)

View summary

 

Title: How eBill Payment Leverages Customer Self-Service to Improve Customer Service and Lower Costs

September 9

10:00 a.m. (MDT)

View summary

 

JD Edwards EnterpriseOne

Title: Update: UPK Application Specific Content for JD Edwards EnterpriseOne

August 26

9:00 a.m. (MDT)

View summary

 

Title: JD Edwards EnterpriseOne: Troubleshooting Item Ledger/Item Balance Integrity Issues

September 17

10:00 a.m. (MDT)

View summary

 

Title: Server Package Deployment – Under the Covers

September 30

10:00 a.m. (MDT)

View summary

 

Title: INTRASTST: Using Statistic Reporting for JD Edwards EnterpriseOne Sales and Procurement

September 30

1:00 p.m. (MDT)

View summary

 

Title: Getting the Most out of Automatic Payment Processing

October 7

9:00 a.m. (MDT)

View summary

 

Title: JD Edwards EnterpriseOne 1099 Year-End Processing Refresher

October 15

10:00 a.m. (MDT)

View summary

 

Title: JD Edwards EnterpriseOne : Leveraging the Use of Return Materials Authorization (RMA)

October 21

11:00 a.m. (MDT)

View summary

 

Title: Troubleshooting Transaction Processing and Rollback in JD Edwards EnterpriseOne Distribution Apps

October 22

1:00 p.m. (MDT)

View summary

 

 

JD Edwards World

Title:  JD Edwards World: Demonstration of Netting AR and AP Transactions

August 19

11:00 a.m. (MDT)

View summary

 

Title: Equal Employment Opportunity (EEO-1) Overview for JD Edwards World

August 26

11:00 a.m. (MDT)

View summary

 

Title: JD Edwards World: The Road to A9.1 – Upgrade Resources and Lessons

September 16

10:00 a.m. (MDT)

View summary

 

Title: JD Edwards World: US Payroll – Timecard Upload

October 9

11:00 a.m. (MDT)

View summary

 

Title: JD Edwards World A9.1 Cost Extras in Discrete Manufacturing

October 16

10:00 a.m. (MDT)

View summary

 

Title: JD Edwards World A9.1 Weighted Average Cost for Shop Floor Work Orders

October 23

10:00 a.m. (MDT)

View summary

 

Title: JD Edwards World: Preparing for Canadian T4 & Releve Reporting: Year-End Processes

December 16

10:00 a.m. (MDT)

View summary

 

 

 

 

 

 

 

ORACLE EVENTS

 

Visit the Oracle Events Calendar here!

 

Aug 19     Citizen Service Web Seminar

                National

 

Aug 19     Customer Summit – Real Application Clusters (RAC)

                  Salt Lake City

 

Aug 19     Oracle Business Intelligence (BI) Workshop

               Salt Lake City

 

Aug 20     Oracle Business Intelligence (BI) Workshop

               Phoenix

 

Aug 20     Oracle Day

               Las Vegas

 

Aug 20     Oracle-IBM Data Warehousing Seminar

               Los Angeles

 

Aug 21     Oracle R12 Application Briefing with Hitachi Consulting

               Woodinville

 

Aug 21     Better Manage Risk, Improve Efficiency iSeminar

                United States

 

Aug 21     Oracle Xtreme Transaction Processing

                United States

 

Aug 21     Oracle Fusion Middleware Technology Day

                Winnipeg

 

Aug 25     Oracle Technology Network Developer Day: Hands-On Database Application Development

                Redwood Shores

 

Aug 26     Oracle Enterprise 2.0 Technology Day

               Mississauga

 

Aug 27     Web Seminar on Oracle Universal Online Archive

               United States

 

Aug 28     Oracle BEA Welcome Event

               Toronto

 

Sep 3      Healthcare Webinar: Revenue Cycle Automation

                United States

 

Sep 4      Real-Time Network Enabler iSeminar

                United States

 

Sep 9      Oracle Governance Risk and Compliance

                United States

 

Sep 11     Oracle at the Commercial CRM Hospitality Theater

                Toronto

 

Sep 15    Oracle at Annual Call Center Exhibition 2008

                Phoenix

 

Sep 17    Oracle at the Gartner Portals, Content & Collaboration Summit

                Los Angeles

 

Sep 19    Oracle AutoVue Enterprise Visualization Seminar for High-Technology

                Redwood Shores

 

Sep 21     Oracle OpenWorld 2008

                San Francisco

 

Sep 29     Oracle at the STARWEST 2008 Software Testing Conference, Analysis and Review

                Anaheim

 

Oct 1       Healthcare Webinar: AP Invoice Imaging

                United States

 

Oct 2       Oracle at GSA Suppliers Expo & Conference

                Santa Clara

 

Oct 15     Oracle at Knowledge 2008 Conference                Napa

 

Oct 19     Oracle at AFP (Association for Financial Professionals) 2008

                Los Angeles

 

Nov 4       Oracle Toronto CRM Summit

                Toronto

 

Nov 6     Ottawa Federal Forum

              Ottawa

 

 


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